SERVICES PROVIDED
BEFORE INSTALLATION
Attend Planning Meetings
Review Facility/Site Conditions, Proposed Staging Plan, Specification/Details, Product Submittal Package, and Project Schedule
Creation of Project Observation Report Tailored to Clients Needs
DURING INSTALLATION
Attend Project Meetings
Cataloging Installation Conditions; Including Weather, Man Power, and Hours Onsite
Documentation of Utilized Materials, Installation Processes, and Progression
Identification of Unforeseen Conditions/Issues, Deviations From Contract Documents/Manufacturer's Instructions and Assistance With Conflict Resolution
Verification Contractor is Adhering to Contract Documents, Manufacturer's Details, and Good Roofing Practices as Defined by NRCA/SMACNA
Provide/Assist With Assembly Moisture/Uplift Testing if Required
Provide Comprehensive Report Summarizing Daily Activity
AFTER INSTALLATION
Generation of punch list and verification of completion
Final Inspection With Manufacturer Representative/Inspector
Warranty Review for Compliance
Annual Maintenance Surveys
Provision of Aggregate Project Documentation
ERRORS OMISSIONS SUBSTITUTIONS
Common Causes For Concern
Roof installations require multiple layers of varying materials working in conjunction to protect your assets. While providing protection, these layers also provide opportunities to hide poor decisions. Whether made by an inexperienced installer, time-constrained foreman, or superintendent increasing their bottom line, these decisions are always at your expense.
ERRORS
Undocumented deviations from contract documents, Manufacturer's installation instruction, or good roofing practices often occur for two primary reasons;
Lack of knowledge and/or skill
Saving time and money
Quality Assurance Observation preserves contractor integrity, and more importantly, your roof.
OMISSIONS
Multiple layers of materials, each with numerous steps in preparation and installation, create a myriad of opportunities for omissions;
Missing a preparation step in any material layer
Failure to install a support material at any layer
Omission of an assembly layer as a whole
Failure to complete specified non-roofing support processes
Omissions committed carelessly or purposefully are virtually impossible to identify until they become a problem. Assurance Observation provides continual oversight to shield you from the unknown.
SUBSTITUTIONS
Roof assemblies are selected based on performance versus cost. Substitutions can occur out of necessity but are routinely completed with the client none the wiser.
Additional products from previous jobs are often used in similar assemblies
Substituting a low-cost product for a quality one can increase an installer's bottom line exponentially
Substitutions create untested assemblies that can negate the manufacturer's warranty
Substitutions increase the installer's bottom line while decreasing the performance of your assembly. Quality Assurance Observation ensures you are getting what you paid for.